



Transform How Customers Feel about your brand and services
Transform How Customers Feel about your brand and services
Transform How Customers Feel about your brand and services
Transform How Customers Feel about your brand and services
Let's create brand experiences that resonate and keep your customers coming back for more.
Let's create brand experiences that resonate and keep your customers coming back for more.
Let's create brand experiences that resonate and keep your customers coming back for more.
Let's create brand experiences that resonate and keep your customers coming back for more.
Could Better Insights Be Your Key to Market Leadership?
Are You Leaving Money on the Table with Your Customer Experience?
Are You Leaving Money on the Table with Your Customer Experience?
Are You Leaving Money on the Table with Your Customer Experience?
Are You Leaving Money on the Table with Your Customer Experience?
Every customer who walks away unsatisfied is a missed opportunity for more revenue, referrals, and growth.
Every customer who walks away unsatisfied is a missed opportunity for more revenue, referrals, and growth.
Every customer who walks away unsatisfied is a missed opportunity for more revenue, referrals, and growth.
Every customer who walks away unsatisfied is a missed opportunity for more revenue, referrals, and growth.


Tired of Watching Your Hard-Earned Customers Slip Away to the Competition
Tired of Watching Your Hard-Earned Customers Slip Away to the Competition
Tired of Watching Your Hard-Earned Customers Slip Away to the Competition
Tired of Watching Your Hard-Earned Customers Slip Away to the Competition
Losing customers is never fun, but it's especially painful when you don't know why they're leaving.
Losing customers is never fun, but it's especially painful when you don't know why they're leaving.
Losing customers is never fun, but it's especially painful when you don't know why they're leaving.
Losing customers is never fun, but it's especially painful when you don't know why they're leaving.
Still Guessing What Your Target Customer Really Wants?
Still Guessing What Your Target Customer Really Wants?
Still Guessing What Your Target Customer Really Wants?
Still Guessing What Your Target Customer Really Wants?
Making the wrong assumptions leads to costly mistakes and wasted resources.
Making the wrong assumptions leads to costly mistakes and wasted resources.
Making the wrong assumptions leads to costly mistakes and wasted resources.
Making the wrong assumptions leads to costly mistakes and wasted resources.

Stop Rolling the Dice—Start Making Informed Decisions
Resonant XD brings proven strategies for uncovering key customer insights and translating them into loyalty-building action.


Hi, I'm Kim.
Hi, I'm Kim.
Hi, I'm Kim.

I'm a digital product and service experience strategist with expertise in customer research and crafting strategies that align business goals with customer needs.
I'm a digital product and service experience strategist with expertise in customer research and crafting strategies that align business goals with customer needs.
I'm a digital product and service experience strategist with expertise in customer research and crafting strategies that align business goals with customer needs.
Hi, I'm Kim.

I'm a digital product and service experience strategist with expertise in customer research and crafting strategies that align business goals with customer needs.





Tailored solutions addressing your biggest challenges

Tailored solutions addressing your biggest challenges
Tailored solutions addressing your biggest challenges
I help businesses identify the root cause behind common business problems by examining their value proposition, experience design, and deliverability from the customer’s perspective.
I help businesses identify the root cause behind common business problems by examining their value proposition and deliverability from the customer’s perspective.
• High customer turnover
• Poor reviews and brand perception
• Stagnating sales and revenue
• High cost to serve
• Remaining competitive in the market

Tailored solutions addressing your biggest challenges

Tailored solutions addressing your biggest challenges

Tailored solutions addressing your biggest challenges
I help businesses identify the root cause behind common business problems by examining their value proposition and deliverability from the customer’s perspective.
I help businesses identify the root cause behind common business problems by examining their value proposition and deliverability from the customer’s perspective.
• High customer turnover
• Poor reviews and brand perception
• Stagnating sales and revenue
• High cost to serve
• Remaining competitive in the maket
Services
Services
